 Greys Customer Service ..., is the tops..:) |
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 Apr 7 2008, 08:36 AM
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 Member  Group: Members Posts: 6,111 Joined: 4-April 02 Member No.: 1,889  |
Hiya, Well, I have a Greys GRX 10 foot 6/7 weight, which got the tip broken off recently, it was "repaired". Unfortunately that killed the action, I had a look on their website, to find that their is a lifetime guarantee with it, so I called them up just a few mins ago.
I spoke with a chap called Alan Young, who was Excellent,. he told me the GRX was discontinued around 5 years ago, and there were no spare tips in stock..  , but not to worry. If I send them the joint section off each piece, and a cheque for £50, they will send me a new GRXi, in a Cordura tube, by return of post.Its great to deal with a company that has a customer service like this...sooperb.  Cant wait for the new rod to arrive now... 
-------------------- In sleep every dog dreams of food,and I, a fisherman,dream of fish..
Theocritis.. My Album, Have a look, see if you're in there :) http://www.worldseafishing.com/forums/album.php?albumid=131 |
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Apr 7 2008, 08:36 AM
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Apr 10 2008, 08:38 AM
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#2
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 Member Group: Members Posts: 6,932 Joined: 13-April 04 From: Whitley Bay,Northumberland Member No.: 4,844 |
Nice one Norrie
--------------------  You design it and I'll tie it for you For more lure information see http://www.alba-rods.co.uk/page2.htm Fishing digs on the Mull of Galloway - recommend http://www.clashwhannon.co.uk Its nice to be nice I never drink water, fish make love in it! |
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Apr 11 2008, 08:18 PM
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#3
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Member Group: Members Posts: 6,111 Joined: 4-April 02 Member No.: 1,889 |
QUOTE(Snatcher @ Apr 10 2008, 08:38 AM)  Nice one Norrie Hi John, Yep, great stuff, and today, my new rod arrived...it weighs about the same as a cigarette paper, looking forward to taking it out tomorrow..
-------------------- In sleep every dog dreams of food,and I, a fisherman,dream of fish..
Theocritis.. My Album, Have a look, see if you're in there :) http://www.worldseafishing.com/forums/album.php?albumid=131 |
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