Hi every one ,
I got the message through from bt to day. Heres the garbled letter I wrote back in response.
Dear Sir/Madam
The package sold as Bt Anytime isn't really anytime anymore is it. If you sell a product called Bt Anytime and market it as being free access to the Internet 24/7 then I guess some people may just buy it to use it that way. I am not one of those people, just in case your wondering. I get disconnected while I'm working (probably about 1-2 hours a day on average). Sometimes if I get a day off I do a stint on my website which could be a lot longer.
If you want to start talking about "level playing fields" all of a sudden then why don't you subsidise we who live in the countryside and are trying to compete with the city's high-speed connection. I live in Dumfries and Galloway, Scotland; I've wanted ADSL for ages now. I have entered my postcode into the Bt site and registered my interest many times. I have to run a busy Internet site with a connection speed of 30 - 40k so don't talk to me about "level playing fields". It takes a long time, not many would have the patience. Do you want me to move? Or are you thinking about "levelling the playing field" a little, pray tell.
Yours patiently
Kelly King