DVD drive problem

[Sportsman]

I am sorting out my new /old Dell workstation and have run up against a problem.

The unit came with functioning cd player installed and I have just swapped it out for an old DVD RW drive that was working fine a week or so ago.

When I go into device manager the PC is still recognising the drive I removed and not recognising the replacement so it is making it hard to download drivers.

Any suggestions?

I suppose I have to take it out, read the label, see if I can download drivers for it but will it recognise t once I have done that?

[kirisute]

if the system is windows xp or above then no drivers are required.

chances are the old drive has simply not been removed as a child object in the registry.

though to be honest this usually happens in Vista or Windows 7; worth a try though:

follow the first part of this guide (the upper and lower filters bit)

http://support.microsoft.com/kb/929461

once that's done; remove the drive under Device Manager if its still there and reboot.

 

is the drive IDE or sata? if its IDE are you sure you have the jumper settings correct on the back of the unit? is it set to SLAVE or MASTER? and is it connected to any other device in the system?

also is it reading correctly in BIOS for the workstation?

[Sportsman]

Hi Kiri

Sorry, it's in windows 7 64 bit

It is the only removable drive in the system. I just did a straight one for one swap.

The drive that came out was an ATA drive so I assume this one is as well

Thanks

[kirisute]

ok try the registry editing method then

[Klaus]

Hi sportsman

have you tried deleting from device manager then going to Action at the top of device manager and search for new hardware. That may well work

 

Klaus

[Sportsman]

Kiri

I tried the regedit but I wasn't getting the same results as in the Vista example and I don't like wandering around inside the register when I don't know what I am doing - and I don't.

Klaus, I tried that and it just finds the old unit that I have removed.

[kirisute]

is it detecting the right drive in bios?

[Sportsman]

Hi Kiri

It doesn't seem to be detecting any cd rom drive in BIOS

[kirisute]

either its the cable or the drive then

[Sportsman]

Hi Kiri

Thanks once more, it was the cable. It's working fine now.

What I don't understand is why the old CD rom drive was working with the same cable.

Anyway, all good so many thanks.

Dave