Setting up separate e-mail

[Pangolin]

Hi, has anyone else changed from having one Outlook Express e-mail account, to having separate addresses for each family member? I'm using Wanadoo broadband, and I've followed their recommended steps to the letter, to set up a separate e-mail address for my wife. If I go to her desktop and click on the Outlook Express icon, it loads up to the point where it says 'authorising'. At that point, a window comes up asking for username and password, and that's where I'm stuck: if I put in her name and the original (joint) password, I get 'invalid combination', and I get the same if I put in my own name. What's more, if I just remove the window, I get errors like pop.wanadoo cannot be found... Any advice on what to do, apart from ringing one of those helplines?

[Jem]

when u set up the wifes email address on wanadoo it should have generated a password for that account, if not the account wasnt set up correctly

[FearTheHands]

To access a separate email account, first you need to setup a new account with your ISP. Then you need the following 4 things:

 

POP3 Server Name

SMTP Server Name

Account Name

Password

 

These details should've been given to you when you setup your new account. Most likely the POP3 & SMTP will be the same as previous.

 

Dig out these details, or get in touch with Wannadoo