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Free Surfer ?

Cranfield

By Cranfield
in Technical Help Forum

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Cranfield Member

Cranfield

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I have had problems with "Internet Explorer has encountered a problem and has had to close etc".

When I eventually reported it, I received an advice that I should start my PC in safe mode and look for "malicious add-ons".

 

The only add-on I can find that I don't recognise, or understand is "{AFC3FA82-AD07-45CD-8B57-983435B9899E} browser extension" .

I did a Google search and it is mentioned in a few geeks websites, where it is referred to as a Free Surfer.

 

Does anyone know what this is ?

Should I delete it ?

Is it malicious, could it be causing my IE problems ?

 

As usual, any help will be greatly appreciated, but not in the monetary reward sense. :)

"I gotta go where its warm, I gotta fly to saint somewhere "

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Cranfield Member

Cranfield

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I received the answer to my question from another source.

 

For the information of others, the advice was to disable this "add-on".

 

Since I did this, I have had no more problems..........so far.

"I gotta go where its warm, I gotta fly to saint somewhere "

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