Can't update Windows Defender

[Peter Sharpe]

I've just discovered that file definitions in Windows Defender hasn't been updated since the beginning of February, although it had been showing that everything was up to date. When I went into Windows update though, it reported a long list of failure updates. I only noticed this by pure chance when investigating another problem with Media Player.

As I think the original was a beta version, I uninstalled it and re-installed a new version of Windows Defender and guess what - it was unable to complete an update. It failed to do it even when I turned off Zone Alarm, so there is no problem there. I am getting sick of all the hassle with the latest version of XP (Media Edition). Has anybody else suffered this or come up with a solution? I've been onto Microsoft's Help facility and when keying in either 0x80240022 (the error code), or Defender update failed, it comes back saying"sorry, no topics on this subject were found".

[Elton]

Does the link in the second post here help?

 

http://forums.microsoft.com/WindowsOneCare...40&SiteID=2

[Peter Sharpe]

Does the link in the second post here help?

 

http://forums.microsoft.com/WindowsOneCare...40&SiteID=2

 

After much more searching around, I came across a post in a forum advising me to go into Start | Run | then type in services.msc

 

Look for Background Intelligent Transfer Service in the list, then double click on it. The information came up that it was in Stopped mode, so I was able to change it to run automatically. I have absolutely no idea how this could have happened, although one person suggested that a Trojan might possibly be responsible. I do remember having an alert a few weeks ago, but it seemed to have been dealt with.

Anyway, I have now installed my updates and re-installed Defender. The Microsoft site was worse than useless at finding any help from its search function. Whatever I put in, it came up with a no topics found message.