0800 9234349

[Elton]

Got a response from the TPS yesterday:

 

Dear Mr Murphy

 

Thank you for your recent communication about the unsolicited direct marketing telephone call you received on your Telephone Preference Service registered number.

 

Unsolicited telephone calls are covered by the Privacy and Electronic Communications (EC Directive) Regulations 2003 which are enforced by the Information Commissioner's Office. The attached fact sheet briefly explains what the law says.

 

We will now contact the company that called you to ask them to investigate your complaint. We will also tell them to suppress your number so that they do not call you again. The calls should stop within 28 days.

 

But in the unlikely event that we are unable to resolve your complaint and the organisation does not stop making unsolicited telesales calls to your TPS or CTPS registered number, you should let us know by completing the complaint form online at www.tpsonline.org.uk.

 

We will check your complaint against any response we have received from the organisation that is calling you and consider how best to resolve this matter. This may involve referring your complaint to the Information Commissioner's Office (the organisation which enforces the law on unsolicited direct marketing). Please see the attached fact sheet for further information.

 

Thank you again for bringing this matter to our attention. We work closely with the ICO and the information you have provided will help us and them identify those organisations which are persistently making these types of calls and take action where appropriate.