Andrew 505 Posted April 14, 2016 Share Posted April 14, 2016 A friend has windows 8.1, blah blah blah. On thre home screen wioth the link to e mail, BT yahoo the icon says 3 unread messages, BUT, it never changes, no new mail is ever added, and all e mail deleted BUT the icon still read as three unread messages. Any idea please ? "La conclusión es que los insultos sólo perjudican cuando vienen de alguien que respeto". “Vescere bracis meis” Link to post Share on other sites
Andy_1984 275 Posted April 14, 2016 Share Posted April 14, 2016 Look for the option in the email client that marks all messages as read. Do it for all accounts and folders (inbox, spam, etc) Owner of Tacklesack.co.uk Moderator at The-Pikers-Pit.co.uk Link to post Share on other sites
Andrew 505 Posted April 15, 2016 Author Share Posted April 15, 2016 Done all that Andy, but it still reads 3 unread messages "La conclusión es que los insultos sólo perjudican cuando vienen de alguien que respeto". “Vescere bracis meis” Link to post Share on other sites
chesters1 1548 Posted April 15, 2016 Share Posted April 15, 2016 Done all that Andy, but it still reads 3 unread messages Perhaps a second email address is being used via BT ? On the sever one password opens my main plus secondary mail but on my pc i have set each up to be opened separately Believe NOTHING anyones says or writes unless you witness it yourself and even then your eyes can deceive you There is only one opinion i listen to ,its mine and its ALWAYS right even when its wrong Its far easier to curse the darkness than light one candle Mathew 4:19 Grangers law : anything i say will turn out the opposite or not happen at all! "To compel a man to furnish contributions of money for the propagation of opinions which he disbelieves and abhors, is sinful and tyrannical." Thomas Jefferson Link to post Share on other sites
Andy_1984 275 Posted April 18, 2016 Share Posted April 18, 2016 Check the deleted emails folder and also any online accounts such as hotmail or outlook.com wouldnt surprise me if its linked to other ms sites. If not then sounds like a glitch and might need messing around with registry. Owner of Tacklesack.co.uk Moderator at The-Pikers-Pit.co.uk Link to post Share on other sites
Andrew 505 Posted April 18, 2016 Author Share Posted April 18, 2016 Andy my mate is a comlete techniphobe, she would not have a clue as to any other accounts, as far as she in concerned she has only one e mail, and thats BT thru yahoo, be it google, hotmail etc. "La conclusión es que los insultos sólo perjudican cuando vienen de alguien que respeto". “Vescere bracis meis” Link to post Share on other sites
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