Help with phone connections

[Si...]

I had the same problem

 

The way i fixed it was to test each individual filter one by one then you know which one is faulty.

[will this name be ok]

I'm not sure if the filters you are talking about are the thing i call splitter you plug them into you phone socket to give you two lines on the same number if that is the case than while a worked for a Large pc company we had no end of problems with these things around 80% had faults. So hopefully they will chewck them before sending them out to you. Which i'm sure they will do.

[Zinky]

Filters changed and the phone goes faint when you power up the modem :mad:

[poledark]

Scratching around a bit here Dragon, but have you tried putting the filters in the sockets where you plug in the phone / PC.

What I mean is, 1 filter upstairs and the other by the phone, it may be the length of extension after the filter that causes the problem.

 

Den

[Zinky]

Every which way but loose has been tried.

Will start again form home tonight.

BT have checked the line and advise that all is ok ??

So its back to Freeserve for more advice ???

[Si...]

I had to use the master phone socket to find out which of the filters was faulty.

 

Plug you filter into the master socket then plug the modem and phone in and power up your PC test the phone so see what happens if it goes quiet then keep changing the filter until you find a good one.

 

It could also be the extension fron the master socket to the room where you pc usually is.Some extensions are crap for adsl and if it is that then you`ll need to change it to stop the phone going quiet.

[Zinky]

yep we are getting close to the fault.

Will get some new extensions tomorrow and start from scratch.

Thanks for all the help.

[Zinky]

All fixed,

Just started from the main box with new connections and all is now fine.