n4lly 91 Posted November 16, 2008 Share Posted November 16, 2008 I sent a PC back to Factory settings then tried to re-install its wireless dongle. The CD installs but does not give the plug in device message and does not offer to finish. Have been down to the store and got an ethernet cable, this show the pc is connected to the network at 100 mps....but will not connect to the internet...just gets stuck at "Website found. Waiting or reply..." and a blank screen. What am i doing wrong? is it a case of school boy error, or is the PC duff in some way. Have got til DEC 8 till the warrenty runs out Cheers for any advise Firewall is off btw Link to post Share on other sites
Newt 290 Posted November 17, 2008 Share Posted November 17, 2008 What problem caused you to have to reset it back to the defaults? You probably have to set up networking from the beginning. It probably doesn't know which servers to use for internet access. The easy way to find out is to open a command window (start>run>cmd and OK) then do the command ipconfig /all If it is working you should see results similar to these although with your ISP and DNS server rather than mine. Windows IP Configuration (XP) Host Name . . . . . . . . . . . . : Newt-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : carolina.rr.com Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : carolina.rr.com Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-EE-77-89 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Sunday, November 16, 2008 8:34:43 PM Lease Expires . . . . . . . . . . : Monday, November 17, 2008 8:34:43 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 24.25.5.148 24.25.5.147 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : carolina.rr.com Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : 00-1E-68-05-8F-B8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Windows IP Configuration (Vista) Host Name . . . . . . . . . . . . : Newt-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : carolina.rr.com Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : carolina.rr.com Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-EE-77-89 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::cc20:ad56:298f:1ed5%9(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Sunday, November 16, 2008 8:34:43 PM Lease Expires . . . . . . . . . . : Monday, November 17, 2008 8:34:43 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 24.25.5.148 24.25.5.147 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : carolina.rr.com Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : 00-1E-68-05-8F-B8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : carolina.rr.com Description . . . . . . . . . . . : isatap.carolina.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 14: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2ca:84b:3814:3f57:fe98(Preferred) Link-local IPv6 Address . . . . . : fe80::84b:3814:3f57:fe98%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled " My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President Link to post Share on other sites
Andy_1984 275 Posted November 17, 2008 Share Posted November 17, 2008 sounds as though it has connected to the internet "website found" is the indication so the problem is somewhere else normaly if it isnt connected to the internet it will just say "looking up" Owner of Tacklesack.co.uk Moderator at The-Pikers-Pit.co.uk Link to post Share on other sites
n4lly 91 Posted November 17, 2008 Author Share Posted November 17, 2008 Thanks guys, copied this.......anyone make sense of it ? Microsoft Windows [Version 6.0.6000] Copyright © 2006 Microsoft Corporation. All rights reserved. C:\Users\Games>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Game Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-1B-B9-BB-4A-D3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5d3:afdc:1c3:f23d%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.2.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 17 November 2008 17:51:54 Lease Expires . . . . . . . . . . : 17 November 2009 17:51:54 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DHCPv6 IAID . . . . . . . . . . . : 201333689 DNS Servers . . . . . . . . . . . : 192.168.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : isatap.Belkin Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.5%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link to post Share on other sites
Newt 290 Posted November 17, 2008 Share Posted November 17, 2008 Default Gateway . . . . . . . . . : 192.168.2.1DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 Yup. There is your problem. All of those are pointing at your local router. That is fine for the gateway and DHCP - normal in fact. However, without access to a DNS server, you would have to reach any web site by using its IP address since DNS is required to translate names like Anglersnet.co.uk to a numeric IP that your browser can find. You need to manually set up your networking using the actual internet address of the DNS servers your ISP uses. It should look more like mine but with the server IP addresses for your ISP. Default Gateway . . . . . . . . . : 192.168.1.1DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 24.25.5.148 . . . . . . . . . . . . . . . . :24.25.5.147 You also need to change DNS Suffix Search List. . . . . . : BelkinConnection-specific DNS Suffix . : Belkin so they use the name of your ISP rather than the name of your router. In my case, my ISP is carolina.rr.com and that is the info I have in my settings. DNS Suffix Search List. . . . . . : carolina.rr.comConnection-specific DNS Suffix . : carolina.rr.com " My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President Link to post Share on other sites
n4lly 91 Posted November 18, 2008 Author Share Posted November 18, 2008 Blimey the last set of details i can find are from 2002. Quotes dial up user/passwords. I think i better phone Tiscali at the weekend, when i have some time. Strange i just fired up a gaming (Batman) computer for the sprogs down loaded the wireless dongle straight off and connected to the internet no problem We have 6 computers connected to the router, its just this one pc that refuses Link to post Share on other sites
Newt 290 Posted November 18, 2008 Share Posted November 18, 2008 The network settings on all the PCs should be the same (absent some IP v6 ones that will be missing from the others but are not important since home PCs are all still using IP v4). Check what a working PC is using and do ye so likewise. " My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President Link to post Share on other sites
n4lly 91 Posted November 19, 2008 Author Share Posted November 19, 2008 Correction; i think i will call Newt for a step by step fix Link to post Share on other sites
Newt 290 Posted November 19, 2008 Share Posted November 19, 2008 Do an ipconfig /all on a working machine and post it. " My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President Link to post Share on other sites
n4lly 91 Posted November 19, 2008 Author Share Posted November 19, 2008 Shall do when i get home Link to post Share on other sites
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