Jump to content

Pc will not connect to internet


Recommended Posts

I sent a PC back to Factory settings then tried to re-install its wireless dongle.

The CD installs but does not give the plug in device message and does not

offer to finish.

Have been down to the store and got an ethernet cable, this show the pc is connected

to the network at 100 mps....but will not connect to the internet...just gets stuck at

"Website found. Waiting or reply..." and a blank screen.

 

What am i doing wrong? is it a case of school boy error, or is the PC duff in some way.

 

Have got til DEC 8 till the warrenty runs out ;)

 

Cheers for any advise

 

B)

Firewall is off btw

1509tarpon_75_.gif
Link to post
Share on other sites
  • Replies 64
  • Created
  • Last Reply

Top Posters In This Topic

What problem caused you to have to reset it back to the defaults?

 

You probably have to set up networking from the beginning. It probably doesn't know which servers to use for internet access. The easy way to find out is to open a command window (start>run>cmd and OK) then do the command

ipconfig /all

 

If it is working you should see results similar to these although with your ISP and DNS server rather than mine.

 

 

Windows IP Configuration (XP)

 

Host Name . . . . . . . . . . . . : Newt-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : carolina.rr.com

 

Wireless LAN adapter Wireless Network Connection:

 

Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN

Physical Address. . . . . . . . . : 00-1A-73-EE-77-89

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Sunday, November 16, 2008 8:34:43 PM

Lease Expires . . . . . . . . . . : Monday, November 17, 2008 8:34:43 PM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.25.5.148

24.25.5.147

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)

Physical Address. . . . . . . . . : 00-1E-68-05-8F-B8

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

 

Windows IP Configuration (Vista)

 

Host Name . . . . . . . . . . . . : Newt-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : carolina.rr.com

 

Wireless LAN adapter Wireless Network Connection:

 

Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN

Physical Address. . . . . . . . . : 00-1A-73-EE-77-89

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::cc20:ad56:298f:1ed5%9(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Sunday, November 16, 2008 8:34:43 PM

Lease Expires . . . . . . . . . . : Monday, November 17, 2008 8:34:43 PM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.25.5.148

24.25.5.147

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)

Physical Address. . . . . . . . . : 00-1E-68-05-8F-B8

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 6:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : isatap.carolina.rr.com

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 12:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : 6TO4 Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 14:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 02-00-54-55-4E-01

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2ca:84b:3814:3f57:fe98(Preferred)

Link-local IPv6 Address . . . . . : fe80::84b:3814:3f57:fe98%11(Preferred)

Default Gateway . . . . . . . . . : ::

NetBIOS over Tcpip. . . . . . . . : Disabled

" My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President

Link to post
Share on other sites

Thanks guys, copied this.......anyone make sense of it ?

 

Microsoft Windows [Version 6.0.6000]

Copyright © 2006 Microsoft Corporation. All rights reserved.

 

C:\Users\Games>ipconfig/all

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Game

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin

 

Ethernet adapter Local Area Connection:

 

Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet

NIC

Physical Address. . . . . . . . . : 00-1B-B9-BB-4A-D3

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::5d3:afdc:1c3:f23d%8(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.2.5(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : 17 November 2008 17:51:54

Lease Expires . . . . . . . . . . : 17 November 2009 17:51:54

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DHCPv6 IAID . . . . . . . . . . . : 201333689

DNS Servers . . . . . . . . . . . : 192.168.2.1

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter Local Area Connection* 6:

 

Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : isatap.Belkin

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.5%10(Preferred)

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 192.168.2.1

NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Local Area Connection* 7:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 02-00-54-55-4E-01

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

 

:huh:

1509tarpon_75_.gif
Link to post
Share on other sites
Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

 

Yup. There is your problem. All of those are pointing at your local router.

 

That is fine for the gateway and DHCP - normal in fact.

 

However, without access to a DNS server, you would have to reach any web site by using its IP address since DNS is required to translate names like Anglersnet.co.uk to a numeric IP that your browser can find.

 

You need to manually set up your networking using the actual internet address of the DNS servers your ISP uses. It should look more like mine but with the server IP addresses for your ISP.

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.25.5.148

. . . . . . . . . . . . . . . . :24.25.5.147

 

 

 

You also need to change

DNS Suffix Search List. . . . . . : Belkin

Connection-specific DNS Suffix . : Belkin

 

so they use the name of your ISP rather than the name of your router.

 

In my case, my ISP is carolina.rr.com and that is the info I have in my settings.

DNS Suffix Search List. . . . . . : carolina.rr.com

Connection-specific DNS Suffix . : carolina.rr.com

" My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President

Link to post
Share on other sites

Blimey :huh: the last set of details i can find are from 2002.

Quotes dial up user/passwords.

 

I think i better phone Tiscali at the weekend, when i have some time.

 

Strange i just fired up a gaming (Batman) computer for the sprogs

down loaded the wireless dongle straight off and connected to the internet no problem <_<

 

We have 6 computers connected to the router, its just this one pc that refuses :P

1509tarpon_75_.gif
Link to post
Share on other sites

The network settings on all the PCs should be the same (absent some IP v6 ones that will be missing from the others but are not important since home PCs are all still using IP v4).

 

Check what a working PC is using and do ye so likewise.

" My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President

Link to post
Share on other sites

Do an ipconfig /all on a working machine and post it.

" My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there's hardly any difference!" - Harry Truman, 33rd US President

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...