windows 8 update probs

[chesters1]

strange goings on ,first office 2007 kept installing whatever program i used forgetting it installed it last time despite being told initially to run everything from my computer ,on trying a reinstall it now cannot and gives a 1395 error!

 

now windows update is refusing to install anything ,it goes through the process reboots comes up with the installing update spiel ,then reports its failed and resets ,on trying to install seperate updates the results the same.

i ran the windows update "fix it" which reported problems and said it fixed them but all it did was make the installed updates field blank so running windows update took a long time as it looked through the pc looking for what was installed then found the exact same updates were missing and repeated the process (several times today)

 

so heres what its not installing

 

theres talk on the web it maybe a .net problem ,i ran a .net removal tool that trundled about my hard drive for half an hour but it appears to have done nothing ,i have downloaded .net 4.5 but it states its not needed its installed thus i am certain it did nothing,heeeeelp plelease

 

i tried the microsoft option of trying to repair the .net installation but for some reason i cannot find the option of doing it ,my metro desktop does not show what its supposed to show using the suggested steps!

Edited August 27, 2013 by chesters1

[kirisute]

doesn't seem to be a .net issue.

right click bottom left of screen:

choose run

type services.msc

find the "windows update" entry; right click it and choose STOP

open c:\windows\software distribution and delete the download folder

restart the windows update service

restart pc

run windows update again

[chesters1]

It wasnt running

Deleted folder

Started it running

Restarting

Fingers crossing.

Installing updates..........

 

Restarting pc....

 

Please wait...failure .......reverting changes

 

All failed

Edited August 27, 2013 by chesters1

[kirisute]

Not being funny but are the date and time correct both in bios and on system?

[chesters1]

Yes both are correct sir

[kirisute]

Try creating a new administrator account and installing under that username.

[chesters1]

Try creating a new administrator account and installing under that username.

Err mr thicky says how do i do that

I,m not sure i have an administrator account even now as occasionally it suggests i use it to do something despite me being the only person on the damned thing

[kirisute]

Control panel, users, create new user. Make it a local account.

[chesters1]

Cheers i will have a play tomorrow

[chesters1]

failure ,once again !in flashy new user dooda