Strange phone problem

[ayjay]

Friday, my phones (bog standard BT landline) were working normally.

 

Saturday, both phones are dead. one is a cordless answerphone with the base unit plugged into wall socket and the other is the original handset thingy, always plugged in.

 

The broadband, on the same line and plugged into a two way connector with the main phone, is, as you can see still working.

 

I have checked that all the plugs are still connected.

 

I've registered a fault with BT via the web, and from there I've re-routed calls to the land line to the wifes mobile (I ain't silly ), but in the meantime, while I wait for BT does anyone have any ideas what the prob might be?

[chesters1]

errr BT

been any thunderstorms nearby ,try a phone that hasent been plugged in .

Always do this first as if its a fault your side of the white box BT charges

[ayjay]

No thunderstorms Friday night to Saturday morning the wife tells me, I wouldn't know, I die when I go to sleep.

 

I don't have another phone handy to plug in.

 

Would T&L kill the phones and not the computer?

 

Have my doubts about BT doing much anyway, if they try the undiverted line to check it they'll just get an answerphone message.

[ayjay]

I don't have another phone handy to plug in.

 

Update: The wife remembered that nipper had a phone in his tip (bedroom) from when he was in digs.

 

Tried plugging that in but still no phone.

[Ken Davison South Wales]

Update: The wife remembered that nipper had a phone in his tip (bedroom) from when he was in digs.

 

Tried plugging that in but still no phone.

 

Do both the phone come through the same filter? If the broadband is working it would point towards the filter not fuctioning.

[Paul_D]

Could be any number of things, datafill removed, channel card problem, copper jumper wire removed/disconnected etc.....down to BT to fix though.

[ayjay]

Working now.

 

BT left a message on the answerphone to say it was an underground fault. Still don't understand how the broadband remained working though.

[barry luxton]

Working now.

 

BT left a message on the answerphone to say it was an underground fault. Still don't understand how the broadband remained working though.

Same happend to me a couple of weeks a go. We dammaged a phone line by exposing the wires, taped it up and reburied it. Then it 'got wet underground ' and would not work. On phoning bt they traced the fault where we had damaged it. They told us although it could not be used to phone, broadband worked as it only requires one wire to work. The phone requires two.

 

Mystery solved? cheers.

[ayjay]

..........and then this happened..........

 

 

 

......some dipstick drove into the telegraph pole in the early hours of Saturday (16th) morning, and it has taken till this morning to get the phone line put back.

 

Just need to sort out the central heating boiler now, it blew the main trip switch when it turned on this morning.

 

Ho-hum, ain't Xmas fun?