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#1 Sportsman

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Posted 07 September 2017 - 08:09 AM

I have a SATA DVD reader that is not working properly.

I insert the disc, it recognises it, goes into auto run and I get the box asking if I want to let the program make changes to my computer.

I click "yes" the disc runs for around 30 seconds and then switches off. Nothing appears on screen.

This happens with different DVDs so it is not a disc problem.

Any quick fixes or do I just bin it and get another one?

If so, are USB external drives OK?

 

Thanks

 

 


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#2 wotnobivvy

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Posted 07 September 2017 - 10:20 AM

Have you tried a no reply and see if you can use explorer to se what is in the disc


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#3 chesters1

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Posted 07 September 2017 - 10:55 AM

I have a SATA DVD reader that is not working properly.
I insert the disc, it recognises it, goes into auto run and I get the box asking if I want to let the program make changes to my computer.
I click "yes" the disc runs for around 30 seconds and then switches off. Nothing appears on screen.
This happens with different DVDs so it is not a disc problem.
Any quick fixes or do I just bin it and get another one?
If so, are USB external drives OK?
 
Thanks
 
 

Perhaps its a windows installer problem ,in the toolbox in iobit system care thers a fix windows dooda (i am not on pc at the moment) or you can download a troubleshooter from microsoft to do the same
The usb dvd drives work fine just ensure its dual layer and as many other types as poss.
I bought one for my neices laptop that lacked one and was impressed ,uses two usb ports but about £15 which is nice

Try this first
https://support.micr...lled-or-removed

The try cleaning dvd lense with cleaning disk then ensure dvds are clean especially on edge tracks then buy new dvd if that fails they are cheap enough not to get to involved ,if you can copy to a cd or dvd is another test

Edited by chesters1, 07 September 2017 - 11:06 AM.

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#4 Sportsman

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Posted 10 September 2017 - 08:41 AM

Thanks again.

I have ordered a PCIe usb3 card and will get a USB3 external optical drive. That should work.


Let's agree to respect each others views, no matter how wrong yours may be.

 

 

Never attribute to malice that which can be adequately explained by stupidity

 

 

 

http://www.safetypublishing.co.uk/
http://www.safetypublishing.ie/