I have a SATA DVD reader that is not working properly.
I insert the disc, it recognises it, goes into auto run and I get the box asking if I want to let the program make changes to my computer.
I click "yes" the disc runs for around 30 seconds and then switches off. Nothing appears on screen.
This happens with different DVDs so it is not a disc problem.
Any quick fixes or do I just bin it and get another one?
If so, are USB external drives OK?
Perhaps its a windows installer problem ,in the toolbox in iobit system care thers a fix windows dooda (i am not on pc at the moment) or you can download a troubleshooter from microsoft to do the same
The usb dvd drives work fine just ensure its dual layer and as many other types as poss.
I bought one for my neices laptop that lacked one and was impressed ,uses two usb ports but about £15 which is nice
Try this first https://support.micr...lled-or-removed
The try cleaning dvd lense with cleaning disk then ensure dvds are clean especially on edge tracks then buy new dvd if that fails they are cheap enough not to get to involved ,if you can copy to a cd or dvd is another test
Edited by chesters1, 07 September 2017 - 11:06 AM.
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