Death of Freeserve

[Cranfield]

Den, his problem has been with the payments for the service.

Firstly, they took too much money on a Direct Debit.

After they agreed to refund the difference, they sent him "overdue account" letters, although he was paying by Direct Debit.

Then they suspended his service, due to "outstanding debt".

They finally confessed they had got their account numbers mixed up.

But, three weeks ago he received another "overdue account" letter.

 

He has no complaints about the service/system, just the admin.

[poledark]

Ah! yes, there were some hiccups early on, and even now they only seem to take the money every other month.

 

Makes my wife mad, she "does the books" and likes to keep every thing up to date.

 

They (Tiscali) have just offered me "as a valued customer" a reduced rate on my 512 BB, down from £26.99 a month to £19.99 a month.

 

Will be interesting to see how much is deducted from my bank next month

 

As I said before, Fast, reliable, anytime of day, and at £19.99 I am happy

 

Den

[Cranfield]

"Fast, reliable, anytime of day, and at £19.99 I am happy"

If that was a woman, you would be bloody delirious.

 

I am always suspicious when I,m offered the chance to pay less for a service.

Where is the catch ? :confused:

[Jim Roper]

I think Tiscali have realised that they have to drop their charges to compete with the rest. There are several round about that price, I think.

[Pangolin]

I've finally resorted to telephoning Wanadoo, and got this advice:

Click Start then Run

Enter 'Netsh int ip reset c:/resetlog.txt' and the computer should be sorted. Looks OK so far....

[Peter]

I have been with Demon for several years. No problems of any sort. Maybe not so cheap as some but everything runs smoothly

[Newt]

Pangolin - you were lucky to get a tech on the phone with some good sense and knowledge.

 

Win2K/XP/2003 will not allow you to remove and reinstall TCP/IP which would be the recommended 'fix' for this problem with older OS versions. Next best and usually effective is that rather strange command string that forces the netsh utility to reset TCP/IP back to the original (as set at install time) values.

 

Have you opened c:resetlog.txt to see what all was done? Notepad works for that since it's a simple text file.

[corydoras]

Peter:

I have been with Demon for several years. No problems of any sort. Maybe not so cheap as some but everything runs smoothly

I'll second that. Demon are top notch, AND you get a fixed IP address from Demon.

[Chris Goddard]

Mmmmm! Wish I has seen this thread earlier!! I signed up for Vigin last night and already having problems!! Like duplicated welcome notices (3 so far) and the fact that once again ALL my I/E settings have been changed to supplied by Virgin .net!!! NO THEY AINT!!! I have a little utility which my bestest buddy in the whole world gave me!! And not any more they isn't!! I can't divulge his or her name though as Newt swore me to secrecy when he did it!!