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Thunderbird - lost emails


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#1 The Flying Tench

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Posted 03 January 2018 - 09:42 PM

I use Thunderbird as a client email package. Last May I changed email address, and someone fixed it up for me so I keep the emails on the old address, but also have files for sent, deleted etc for the new address. For some reason I have lost all the deleted emails for the new address before 22nd October. I've still got all the sent ones OK.

 

I can't think I pressed any button to permanently delete them all. Can anyone think what might have happened. I assume there's nothing I can do to get them back?


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#2 Martin56

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Posted 03 January 2018 - 10:53 PM

I'm on Outlook email & there's a folder?? called "Deleted Items" from which I can click on & recover deleted emails. 


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#3 ayjay

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Posted 03 January 2018 - 11:03 PM

I use Thunderbird as a client email package. Last May I changed email address, and someone fixed it up for me so I keep the emails on the old address, but also have files for sent, deleted etc for the new address. For some reason I have lost all the deleted emails for the new address before 22nd October. I've still got all the sent ones OK.

 

I can't think I pressed any button to permanently delete them all. Can anyone think what might have happened. I assume there's nothing I can do to get them back?

 

Do you ever compact the folders?

 

I've lost emails before now when I've done that. (Didn't  really matter, it was only the wife's folder). :lol:  :lol: :o



#4 Martin56

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Posted 04 January 2018 - 01:26 AM

I once inadvertently created a New folder below my "Deleted Items"  (a sub folder in Deleted Items as it turned out - I'm only a Man ) & so I kept on losing new stuff regarding a Holiday Booking last year.

 

It was there when I logged in & saw the new email - Next time I logged in it was of course gone!!

 

Fortunately my wife was able to re- send what we needed as she had kept it on hers.

 

It took us both a while before we twigged what was happening - OK Wife saw it straight away when she looked at what I'd done!!  :bangin:


Edited by Martin56, 04 January 2018 - 01:43 AM.

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#5 The Flying Tench

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Posted 04 January 2018 - 08:59 PM

Thanks for the suggestions, though as far as I can see none applies in my case. Not the end of the world, though.


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#6 chesters1

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Posted 04 January 2018 - 09:14 PM

I lost all mine on the bt server ,i complained and was given a link to a deprtment who said they could only recover 7 days ,i found 3 months in the deleted folder (no idea to why!) The useless gits ,luckily i use imap so my tablet downloads them but cannot delete them on the server
I gave up when the indian "tech" couldnt sort it and said his supervisor would phone me ,that never happened ofcourse!
Luckily i have a folder where i copy them across every six months so i only lost 3 months !

Edited by chesters1, 04 January 2018 - 09:16 PM.

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